Page 1 of 19
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
e-ISSN: 2395-0463
Volume 02 Issue 2
February 2016
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 223
Hrd Climate:Factors In Banking Sector
Bharti Vij ; Dr.V.K.Jain
1Lecturer in Commerce Gmn (Pg) College, Ambala Cantt
2Associate Professor and Head Gmn (Pg) College, Ambala Cantt
Bharti525@gmail.com;vkjaingmn@gmail.com
Abstract
Human resources development aims at
developing all the employees of an
organization in a planned manner not only
to acquire and apply their existing
capabilities but also their inner potentials
and help in building a climate with strong
inter personal bonds which help the
organization to achieve its goal. HRD
climate is extremely important for the
ultimate achievement of the business
goals. The important people and the
challenge of developing then make out a
strong case for the evolution of HRD
climate prevailing in business
organizations in the current dynamic and
volatile environment. For this purpose, the
data of the respondents of the two public
sector banks on 38-items were clubbed
together. This was done, keeping in mind,
the pattern of inter-relations of the two
organizations on various HRD
mechanisms were similar to a large extent
which shows that both the public sector
banks use similar HRD practices to a
large extent.
Keywords: Human resource development,
HRD climate, public banks, HRD factors.
Introduction
Human resources development aims at
developing all the employees of an
organization in a planned manner not only
to acquire and apply their existing
capabilities but also their inner potentials
and help in building a climate with strong
inter personal bonds which help the
organization to achieve its goal. Whether
potential or existing in any organization
human resources is most valuable of all the
resources and the most vital for the
successful achievement of its objectives.
The contribution they make may not be
arithmetically calculable but it is indeed
highly significant in achieving the
organizational goals. Human resources
development (HRD) is, therefore, gaining
significance in the success of any
industrial organization. The organization
today have released that it is the
contribution of the human resources which
help them to grow, proper and attain their
objectives.
Page 2 of 19
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
e-ISSN: 2395-0463
Volume 02 Issue 2
February 2016
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 224
Leonard Nadler of George Washington
University (USA) who is acclaimed as the
originator of the concept of HRD
sometimes in the early seventies defines it
as a series of organized activities (such as
training, education and development)
conducted within specified period of time
and designed to produce behavioral
change.
HRD Climate
The HRD climate of an organization plays
a very important role in ensuring the
competency, motivation and development
of its employees. The HRD climate is both
a means to an end as well as ends itself. In
the recent past simple instruments have
been developed to measure the HRD
climate in the organization.
HRD as a concept demands a specific and
congenial climate to take root or it can be
said that success of HRD in an
organization to depends to a large extent
on the existence of the favorable HRD
climate. HRD climate is the perception
that the employees have about the policies,
procedures, practices and conditions which
exist in the working environment.
HRD climate is extremely important for
the ultimate achievement of the business
goals. The positive HRD climate renders
the existing systems more effective and
makes the organizations more receptive to
the introduction of relevant additional
system (Athreya, 1988). An organization
that has better HRD climate and processes
is likely to be more effective than an
organization that does not have them (Rao.
1992). In addition, HRD climate has been
reported to be a significant predictor of
managerial effectiveness.
HRD in Public Sector Banks
In 1979, the State Bank of India (SBI) set
up a formal HRD department at the
Central office and also at the Local Head
Office level. SBI which already had a well
established training system focused their
attention on redesigning the appraisal
system, OD exercise, using role
negotiations, team building and survey
feedback exercises. The State Bank of
Patiala introduced a monthly publication
‘HRD Letter’ to make aware about the
HRD philosophy. The Punjab National
Bank (PNB) has also taken steps to create
environment where employees can
contributes their best. Recognition of good
work generated sense of competitiveness
motivates through guidance and
counseling specialized training to upgrade
technical, human and conceptual skills.
The bank is guided by the philosophy of
individual development in harmony with
the growth of organization. Incentive
schemes such as the best branch award for
Page 3 of 19
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
e-ISSN: 2395-0463
Volume 02 Issue 2
February 2016
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 225
customer service, award under employees’
suggestions schemes etc. were instituted.
As part of management development
programme was conducted at
Administrative Staff College of India,
Hyderabad for top executives. Further, the
bank also organized a programme on Asset
Liability Management for top and senior
executives of the Bank. In Dec, 2000 the
PNB also set up the HRD department at its
Head office, Zonal offices and Regional
offices in place of Personnel Department
(PD).
Thus, the HRD in banks has caught on,
may banks have started a formal HRD
department. While in some banks the
discrete HRD function/department has
shown visible transition in their personnel
policies where as in some other banks only
the titles have changed but HRD
departments continue to perform the
routine activities of personnel
administration.
Review of Literature
Pritchard and Marasick (1973) define
HRD climate as a relatively enduring
quality of an organizations internal
environment, distinguishing it from other
organizations, which: (a) results from the
behaviour and practice of members of the
organization especially in top
management, (b) is perceived by members
of the organization, (c) serves as a basis
for interpreting the situation, and (d) acts
as a source of pressure for directing
activity.
Ray (1974) compared the climates of
organizations in public and private sectors
as seen through the eyes of the urban cities
of Delhi. The public sector, as compared to
the private sector, was perceived to be less
efficient because of nepotism, arbitrariness
in Union-Management relations
inexperienced managers lacking adequate
management system and influence by
government and political forces.
Rao and Abraham [1986] made a study of
52 organizations which shows that overall
HRD climate in these organizations was
about 54% which is rather low. An optimal
level of development climate is essential
for facilitating HRD activities. He has
indicated various factors which can be
helpful in improving the overall HRD
climate in these organizations.
Jain, Singhal, and Singh [1997] conducted
a study on HRD Climate of two major
public sector organizations and tried to
determine inter correlations in their HRD
Variables They observed that some of
these variables were significantly
correlated and made a significant
